Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
Fixed Right. Fast, Guaranteed.
What can make the experience of dealing with equipment issues or broken parts even worse? Having a repair technician spend hours working on a piece of equipment only to realize he or she can’t resolve the issue. That’s why our team at ATECH has worked hard over the past thirty years to ensure our technicians are equipped and prepared for the jobs they face each day. We recognize that completing the job quickly and correctly is one of the most important factors when it comes to
choosing the best equipment repair technicians for your restaurant or commercial kitchen.
Here are three specific ways we prepare our technicians for anything they might encounter on the job:
1. We invest in the training and education of our technicians.
Whether our technicians work on the hot side or cold side of commercial kitchens, they are all trained and experienced in their area of expertise. Our technicians average more than 85 hours of ongoing training each year. The opportunity to continue to learn and grow is one of the primary reasons our technicians love working at ATECH .
2. Our technicians have quick and easy access to any equipment parts they might need.
At ATECH, we represent over 132 manufacturers. Each technician carries a basic supply of commonly used parts on their van (van stock) as well as having manufacturer and customer-specific parts kits (go boxes) at each branch. In total, we carry over 31,282 OEM parts in stock that are available for repairs that our technicians can quickly and easily access. In addition to eliminating a potential delay in service while waiting for a part, this also ensures your equipment is repaired with the correct parts.
3. We equip them with important information before their service calls.
There are specific details and information our technicians want to know before they begin a repair job. Before a technician arrives on-site, we work to equip them with as much information as possible. We also leverage our service history information to schedule you with a technician who is familiar with your restaurant or equipment. If we know the specific brands and models of your kitchen equipment, we can create customized kits that include repair parts so they can be ready for immediate dispatch.
At ATECH, each call is Fixed Right, Fast… Guaranteed! After tens of thousands of projects over the years, ATECH has a 96% first-call repair accuracy. We also offer a
written 90-day warranty guarantee on parts and labor because we are confident in our ability to fix and maintain your equipment.
If you’re curious about our services or guarantees,
check out what other restaurant managers are saying or
request a quote for your service needs today.
Locations also available in Memphis, Knoxville, Chattanooga, and Johnson City
Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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