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A Day in the Life of an ATECH Equipment Service Technician
March 25, 2022
 “What does a typical day look like?” is one of the most common questions we get from people who are interested in beginning a career at ATECH. The reality is that being a service technician is a lot like being an ER doctor. Every day looks different, filled with new problems to repair and opportunities to learn and grow. The variety of this work is just one of the reasons our technicians love working at ATECH.

There might not be a “typical” day for an ATECH technician, but here is a general outline of what most days will look like for our team:

What types of repairs do service technicians perform?

A typical day can involve a variety of repairs depending on the skill set and expertise of the technicians. A “hot side” technician specializes in working on equipment like ranges and ovens, deep-fryers, dishwashers, and exhaust systems.  A “cold side” tech works on equipment like freezers and coolers, ice machines, and HVAC units. Some of our technicians are “hot and cold side,” meaning they can work on everything we cover as a company. ATECH has built a reputation for working with some of the most reputable restaurants, hotels, schools, hospitals, and other institutions with commercial equipment across the state. Our techs are versatile and skilled at handling equipment in every type of commercial kitchen.

Starting the Day

In the service business, the start of our day varies based on the hours of our customers and when we can access specific pieces of equipment.  For example, repair jobs done on line equipment used for lunch or dinner might need to be worked on early in the morning.

Most of our technicians want to get a jump on the day, and so their day starts at the customer site between six and eight a.m.

Wearing Various Hats Throughout the Day

So what does it look like to be a repair technician in restaurant equipment maintenance and repair? Here are a few different hats that our technicians wear throughout the day:
  • Maintenance and Repair Expert — The work for each day is based on what repair or maintenance calls we receive, but every day looks different. It is not unusual for a technician to go from working on a $1,000 slicer to a $20,000 combi-oven to a $40,000 walk-in freezer during the day. Typically, technicians complete 3 to 4 calls a day.
  • Helpful Teacher / Trainer — While our technicians have the knowledge and skills to solve a specific issue, we also are the experts that restaurant managers rely on to provide important information they should know. Our technicians will take the time to highlight tips and information that could help a customer identify potential equipment issues in the future.
  • Continual Learner — As a nationally recognized industry leader, ATECH often has access to support and training not available to other companies. Our technicians are constantly learning by working on new equipment that is hitting the market. We also encourage our technicians to pursue additional training and certifications in their careers as commercial kitchen equipment repair technicians.
Ending the Day

When the shift is over, a top-notch technician has completed all the calls, returned unused parts, and finished all the required paperwork. Days typically end between four p.m. and six p.m.   

Interested in Learning More about Being an Equipment Repair Technician?

Our service techs are at the center of the work we do at ATECH. It's how our founder Mark LeBerte started nearly 30 years ago. We recognize that our work wouldn't be possible without the efforts of our skilled, hardworking employees. If you want to learn more about current openings at ATECH or some of the benefits we offer, complete our application form.
By markl March 20, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
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Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.
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