Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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As a restaurant owner or kitchen manager, you know that the equipment in your kitchen is essential to the operations and overall profitability of your business. But do your frontline employees recognize that, too? Your line chefs and dishwashers use your equipment every day, so they're more likely to notice any problems first. That's why it's so important to capture feedback from your frontline staff on the performance of your restaurant equipment.
As a
trusted commercial kitchen repair service in Tennessee, we’ve had the opportunity to partner with hundreds of restaurants over the years—from nationally recognized chains to local mom-and-pop establishments. We’ve learned that capturing staff feedback on restaurant equipment is not just a good practice—it's a necessity for any successful establishment. In this article, we wanted to shed light on the importance of capturing staff feedback on restaurant equipment. Your employees’ assessments can be used to
address problems quickly and make informed decisions about upgrades or replacements.
1. Recognize and address common pitfalls for reporting issues.
Unfortunately, many kitchen managers find that it's difficult to get regular feedback from their staff. There are a few common reasons for this:
2. Create a culture of collaborative communication in your kitchen.
It's important to create an open and trusting environment where your staff feels comfortable providing feedback. Here are a few tips:
3. Train new employees to recognize and communicate common issues.
Once you've created an environment where staff feel comfortable providing feedback, you need to
train employees to recognize common equipment issues. This will help you to identify problems early before they cause major disruptions.Here are a few tips for training your staff:
4. Know the important information to capture and have a plan for addressing issues.
One of the best ways to ensure problems are addressed quickly and correctly is to capture the
information your commercial kitchen technician would need to know. Once you've collected feedback from your staff, you can use it to make informed decisions about equipment upgrades or replacements.
As you consider
repairing or replacing your kitchen equipment, here are a few things to keep in mind:
At ATECH, we understand the value of staff feedback in maintaining restaurant equipment and fixing a problem as soon as possible. Our team has the experience and expertise to provide prompt, affordable repair services for all your commercial kitchen equipment.
Our commitment to partnering with restaurants across Tennessee goes beyond just servicing equipment. We're here to support you in creating a kitchen that runs smoothly and efficiently through customizable planned maintenance programs. Connect with our team today to create a tailored service plan for your restaurant, franchise, or organization.
Locations also available in Memphis, Knoxville, Chattanooga, and Johnson City
Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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