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In a world where many of us are looking for ways to slow down and enjoy a simple moment of doing absolutely nothing, Reggie Booker is thriving at a pace you don’t often see. From sunrise to sunset, Reggie navigates the balance of being a father to six children while playing a pivotal role in ensuring the success of our company and the satisfaction of our clients.
As an ATECH Service Technician, Reggie thrives in a fast-paced environment where he travels from customer to customer each day, faced with new challenges at every turn.
“One minute you could be working on a deep-fryer, and the next minute you could be working on a walk-in freezer. No day is ever the same, and with the type of work I’m doing, I have to keep my mind focused. There’s no room for distractions.”
Training at ATECH
But at ATECH, there
is plenty of room for learning new skills. ATECH is
committed to excellence, and that means providing the highest quality service while innovating ways to be better. That’s why the company offers its service techs ongoing training, certification courses, and other educational opportunities as often as possible. Our employees average 87 hours of ongoing training and development each year.
“We have great leadership at ATECH who want to see us succeed. They invest in us [and] in our careers, which sets us up for success.”
The knowledge ATECH service techs acquire through training and certification courses is also passed along to new hires. When a new service technician joins the team, they work alongside another tech for
onboarding. On these dual calls, they gain valuable insights into equipment and clients. The teamwork mentality that’s built into the hiring process from day one is part of the culture at ATECH, and it’s one of the aspects that Reggie says he loves the most about working for the company.
“Everybody does their part and pulls their share of the workload. Everybody chips in and everybody wants to help everybody succeed. If we’re going to take a break, we’re going to take a break together. If we’re working on something together, we’re going to work on it until it gets done.”
How It All Started
Reggie attended HVAC school in 2005. When he graduated, a casino hired him as an HVAC technician. He worked at the casino for about two years, and his skill set grew to include carpentry, plumbing, flooring, and general maintenance. He worked several other jobs after his time at the casino, but he was always looking for a job opportunity where he could utilize his HVAC training and work with commercial cooking equipment. When he learned about an opportunity to join the ATECH team, he immediately applied.
“Even though I’ve been in this field for nearly 20 years, there’s always something new to learn.
This industry is constantly changing, and if you’re willing and excited to grow and evolve with it, then it can be pretty fulfilling. I love it. It’s probably the greatest job I’ve ever had.”
Working at ATECH
Reggie says the most rewarding part of his job is getting to see the smile on a customer’s face.
“Especially when they’ve had another service company come in and try to do some work unsuccessfully. Since we are properly trained on equipment, we can come in and fix it. And you can just see that look of relief all over their face. It’s a good feeling.”
Reggie’s openness to learning new skills and the way he thrives in a fast-paced environment make him an integral part of our operation. His ability to diagnose and resolve complex issues quickly ensures minimal downtime for our clients, and we’re thrilled to have him on our team. For more information on career opportunities at ATECH,
visit our website.
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