Find the Best Commercial Equipment Service Company in Memphis

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How to Find the Best Commercial Equipment Service Company in Memphis

December 1, 2020

From barbeque to blues to Beale Street, Memphis has so much to offer that attracts visitors from near and far. Because of the city’s popularity, businesses and institutions of all types know the importance of keeping commercial equipment working properly at all times. So, when it comes to equipment repair and planned maintenance, finding the best service repair company in the greater Memphis area is critical. If you’re searching for equipment repair and service in or around Memphis, here are four steps to consider for finding the fastest and most efficient service possible.

4 Tips for Finding the Best Commercial Equipment Service Company in Memphis

1. Ask for a referral.

Ask others within your same industry who they use for equipment maintenance and repair. Your peers and vendors will be your best resource of where to go and where to stay away from. If you are new in town or are looking to switch providers, local Memphis businesses like dealers and food vendors should have the inside scoop on which commercial equipment service company offers the highest quality service. Finally, and maybe most importantly, check with your equipment manufacturers for who they show as their Authorized Service Agents for the Memphis area.

Manufacturers are regularly in touch with the technicians who service their equipment, providing them with guidance, best practices, and professional development. Any referral a manufacturer provides will be a repair company that serves as an authorized warranty service provider. That designation will mean their technicians are up to date on all the latest models, parts, and techniques, which is incredibly valuable to prolonging the life of your equipment.

2. Research each company carefully.

Once you have a shortlist of companies, it’s time to check details. One of the best ways to do this is to read the company’s website carefully, including reviews. Here is where you can find testimonials of ATECH customers. The words and experiences of others can help you gauge what to expect from a particular company. Do the testimonials mention a long-term service relationship? Do they reference response time, quality, and reliability? You can tell a lot about a company from the way their customers speak about them. Look for keywords and phrases that indicate a commitment to excellence and strong, customer-focused values. Keep an eye out for words like “guarantee” or “warranty.” Any business that is willing to guarantee its work has confidence in the skill level and capacity of its repair technicians.

3. Ask the tough questions.

As a customer, you have an expectation of how your repair should be handled. It’s important to ask those questions that are most important to you as part of your decision process. How is the call being scheduled? How soon can someone be there? What communication will I have with the company and with the technician? Is the call being managed and run by technicians locally? While some equipment repair and maintenance companies look local to Memphis and may even use a 901 area code, you may learn that they are based in a different state or that their technicians cover wide areas beyond the Memphis area. This can impact scheduling, availability, and responses by a manager who actually knows what is going on with your job. Keep in mind that you won’t always get the same local loyalty and commitment from an out-of-state provider.

4. Make sure they’ll service all your equipment.

It can be a hassle to contract with one company for your HVAC and another one for your refrigeration or kitchen equipment. Choosing a company that can single source repairs can save you money in trip charges and time spent on the job because of familiarity with the business. Better service companies will also offer planned maintenance plans for your equipment in addition to regular break fix service. If they do work on your equipment, find out if they keep frequently used parts on hand. Having the right part available when needed can mean the difference between a quick repair and one that can put you out of the game for days. Stocking common parts is a sign of a company that understands that having parts available is a commitment to providing the best service possible to its customers.

Don’t Let Your Equipment Give You the Blues

A local company can offer you the regional experience and commitment to service that a national organization might not. ATECH was founded in Tennessee, serves many Memphis-area industries, including restaurants, schools, retirement homes, hospitals, and convenience stores. We service all of the metropolitan Memphis area, including Germantown, Cordova, Dyersburg, Arlington, Olive Branch, West Memphis, Horn Lake, Collierville, Southaven, Millington, Covington, Stanton, and Jackson.

Bringing integrity and years of experience to every service call we make in the Memphis area, we can help you keep your daily operations running efficiently. Call us today for service or to request a service quote .

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Spring into Cleanliness: Essential Tips for Restaurant Spring Cleaning

By markl • March 20, 2024

As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime. Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!

Mastering Winter with ATECH: A Comprehensive Guide for Businesses

By markl • January 26, 2024

Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.