Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
Fixed Right. Fast, Guaranteed.
A value-driven company with over three decades of unparalleled customer service, ATECH is proud to be the only equipment service provider in Tennessee that offers both a written ninety-day parts and labor warranty on repairs and a 100% customer satisfaction guarantee. Unlike many repair companies, ATECH supports several different major industries, assisting restaurants, corporate cafeterias, universities, schools, convenience stores, jails, retirement communities, and hospitals with all their commercial equipment needs.
We understand the fast-paced nature of both commercial kitchens and the restaurant industry. We also know that functioning equipment can be the difference between a profitable Friday night and a lost weekend of revenue—or operational difficulties due to working with out-of-service equipment. Through timely repairs and scheduled maintenance programs, we ensure that our customers’ units are functioning correctly in the middle of rushes or busy weekend service. We do this through an iron-clad commitment to each of our customers and living our ATECH values.
ATECH Values Hard Work
ATECH is committed to excellence and positive customer experiences. Hard work and customer satisfaction have been a part of ATECH’s DNA ever since Mark LeBerte built his one-man repair company into a multi-city, multi-million dollar business. Our founder’s drive and commitment is evident within all five of our locations serving Tennessee and parts of Alabama, Arkansas, Georgia, Kentucky, North Carolina, South Carolina, and Virginia. Our service and scheduled maintenance programs, backed by our ninety-day no quibble warranty , shows in the caliber of our work. With our 96% first-call repair accuracy rate, we’ll fix it right the first time, no excuses.
ATECH Values Experience and Training
Unfortunately, many equipment service companies hire less experienced technicians because they cost less to hire leading to bigger profits. ATECH prioritizes experience in hiring and backs it with training. By investing in a mix of industry-seasoned professionals and talented technicians familiar with the industry, we can provide a higher level of service for our clients. All continue training through online, offsite, and factory education. As a result, our customers develop long-term relationships with our technicians. They know that they can count on the experienced ATECH team for fast, reliable refrigerator, freezer, oven, range, dishwasher, skillet, HVAC, and ice machine repair. Seven of our team members are CFESA-certified Technicians . They carry the industry’s top technical certification for steam, gas, electrical, and/or refrigeration units, and they bring every piece of that knowledge to each service call.
ATECH Values Knowledge
Through our training and factory affiliations, the ATECH team has knowledge on most food service equipment brands, including Alto-Shaam, Beverage Air, Electrolux, Follett, Hatco, Hoshizaki, Federal, Atosa, Perlick, Hoshizaki, Manitowoc, Star, APW, Bakers Pride, Southbend, and Vulcan, to name just a few. We invest in professional development for our technicians, keeping them up to date on new models and features. We’re proud of our CFESA Level 3 certification , which is the highest achievable certification level for installations gained from CFESA, the Commercial Food Equipment Service Association. To expedite repairs for our customers, we keep over 31,000 OEM parts in stock for many equipment lines and have critical component “GO BOXES” for many of our manufacturer lines. Doing the repair yourself? You can easily request a replacement part through our website and have it arrive quickly from our warehouse.
The ATECH Approach
ATECH is a small business that has grown throughout the years into a major industry player. We understand the needs of all our customers—from restaurateurs just starting out to national corporations with complex facilities-driven repair and reporting requirements. No matter who we’re helping, we bring the same mix of ingenuity and commitment to every single one of our customers. To find out more about how we can help your operation keep running smoothly, reach out to us today for your next service call or to schedule a full-service maintenance quote .
Locations also available in Memphis, Knoxville, Chattanooga, and Johnson City
Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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