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How to Know If You're Working with The Best Restaurant Equipment Repair Technician
November 3, 2021
When you’re ready to set up a planned maintenance schedule, you’re likely to interview several repair services to find the one that’s the best fit. But how do you know if a company has skilled, experienced repair technicians? There are a few traits that a reputable repair service will definitely have. By keeping an eye out for these hallmarks, you’ll be able to identify a repair service that can provide knowledgeable service technicians.
 
1. Find a Repair Technician Who Has Gone Through an Apprenticeship.
 
A repair service company that offers an apprentice program is invested in developing the skills of their team. When experienced technicians pair up with new talent, the combination can help both individuals. Technicians with years of experience share their extensive knowledge and new technicians bring high energy and drive. Rather than saddling customers with inexperienced techs, companies with an apprentice program are committed to the education and professional development of their team members.  
 
2. Find a Repair Technician Who Has Easy Access to Parts.  
 
Knowledgeable authorized service agents are one half of the equipment repair equation. The other half is having access to the right parts for a variety of different models. Skilled technicians can only do their best work if they can source parts quickly and effectively. When you interview repair services, ask about where and how they source parts. If the repair service keeps parts in-house, repairs can take less time and may be more affordable. You may also want to find out how many manufacturers they stock parts for. If you’re an Alto-Shaam kitchen, for example, and they only stock Vulcan parts, you may want to go with a repair company that works often with your brand of equipment. 
 
3. Choose a Repair Technician Who Offers Same-Day Service Calls. 
 
Commercial kitchens aren’t bound by a traditional 9 to 5 schedule, so your repair technician shouldn’t be either. Industrial equipment can break down at any time, day or night, and it may not be an option to wait a day or longer for a repair. A well-staffed repair service should be able to send over a qualified technician on the same day so that your equipment can be up and working again ASAP.
 
4. Choose a Repair Service that Stands Behind Its Repairs. 
 
When you’re looking at an authorized service agent’s website, see if they offer any sort of guarantee or warranty on their work. Ideally, you want to work with a repair service that is confident in the competency of its repair technicians. You should look for a company that offers a written 90-day guarantee on their work. After all, you shouldn’t have to pay to repair commercial kitchen equipment that was recently serviced. Technicians who are confident in their skills and the companies they work for aren’t afraid to offer a policy that backs up their work.  
 
Find a Skilled Commercial Kitchen Repair Technician
 
ATECH understands the repair needs of individual organizations as well as national corporations. Our techs are committed to maintaining your equipment and fixing anything quickly, efficiently, and effectively. We bring our commitment to integrity and expertise to every single repair we make. To find out how we can help your operation keep running smoothly, reach out to us today for a full-service maintenance quote
By markl March 20, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl January 26, 2024
Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.
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