Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
Fixed Right. Fast, Guaranteed.
Known best for its BBQ, Bob’s Dairyland has been an East Tennessee staple for over 65 years. Joe Miller has owned the restaurant since 2008 and also serves as head chef. Since he’s taken on these two roles, Joe doesn’t have much spare time, but he made time to talk about the important role ATECH plays in keeping his establishment successful and providing him with peace of mind.
As chef and owner of Bob’s Dairyland, Joe Miller handles a wide variety of tasks including menu development and cooking, hiring employees, paying the bills, and even washing dishes. Being a small business owner is no easy task, so when equipment breaks down, finding a fast fix is crucial. But initially, Joe had difficulty finding a reliable service provider. This led to him facing even more challenges in operating his restaurant. Eventually, his search for a reliable commercial kitchen repair service in Tennessee led him to ATECH.
“We had one maintenance company that just didn’t even return phone calls and another that gave us very bad advice on an expensive piece of equipment. (They said it couldn’t be repaired and I should just replace a $24,000 machine.) I had seen ATECH’s van at another local restaurant and wrote down their phone number. ATECH was able to determine the machine was definitely repairable, for a $75 part!!!”
ATECH’s
company culture has a lot to do with its successful relationships with each client, and Joe’s experience serves as proof.
“When our equipment is down, I’m losing money. But with ATECH, I have peace of mind knowing that if I call, they will answer and will be here when they promise. Before the first tech left here on his first trip, I walked him through my kitchen to see our equipment. He assured me there wasn’t a piece of equipment here that ATECH can’t or doesn’t work on. That is tremendously reassuring to me.”
We’re proud of our strong partnership with Bob’s Dairyland and hope that it continues for years to come.
Contact us today to learn even more about ATECH’s commitment to prompt, quality service or to
request a quote for planned maintenance for your commercial kitchen equipment.
Locations also available in Memphis, Knoxville, Chattanooga, and Johnson City
Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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