Changing Careers? What to Look Forward to During Your Onboarding

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Changing Careers? Here's What You Could Look Forward to During Your Onboarding at ATECH

Sep 26, 2022

Starting a new job can be both exciting and terrifying. At ATECH, our onboarding process is geared toward introducing new employees to our philosophy, our way of doing business, and getting them familiar with coworkers. This is all guided by our Core Values to help new hires understand the” how” and “why” of what we are doing.

At ATECH, our philosophy of “Fixed Right, Fast, Guaranteed” is the cornerstone of our Core Value #1 – Being Customer Focused. Doing what is necessary to safely fix equipment on the first trip out is our highest priority.

Seasoned Technicians

For seasoned technicians, the onboarding process is a one-to-two-week process that focuses on how we do business. Day One is spent with a senior manager going over our Core Values, insurance, work hours, pay, and how the company is set up. This is also an excellent opportunity for introductions to coworkers and explaining how the new tech will be working with different staff members. Finally, a new tech will be introduced to the veteran technician who will be working with them for the next week and teaching them the "ATECH Way."

On Day Two and for the rest of the week, a seasoned tech will work with the new technician to help familiarize them with our dispatching process, tablet software, and work process. This is also the day when a new technician’s van will be outfitted. The tech will also receive a uniform, ID badge, and tablet. While doing different jobs under the direction of the tech mentor, they will get familiar with our local purchase process, ordering parts, quoting repairs, and checking out.

Feedback between the technician, the trainer, and dispatch will determine how long the training period will be before the new tech is ready to run calls alone. During this process, we also discuss what training the technician wants or can use to further their expertise. At ATECH, we believe that there is always an opportunity to learn more, especially in this fast-paced industry we are in.

Apprentices

Our process for onboarding apprentices is more detailed, but it follows a similar path to an experienced technician. For apprentices, Day One also involves an introduction to ATECH’s Core Values. A senior manager will also review insurance, working hours, paycheck set-up, and company organization with the new hire. On the first day, new apprentices will meet coworkers and all other staff members. They’ll also be introduced to the technician who will be working with them. This seasoned technician will be teaching them more about the business itself and about the “ATECH Way.”

For the remainder of the first week, the apprentice will work with their assigned technician to become familiar with the dispatching process, tablet software, and work process. They’ll also receive their uniform, ID badge, and tablet. We’ll assess what tools the apprentice already has and suggest other tools that may be specifically helpful for food service equipment repair. ATECH helps technicians and apprentices with tool purchases by offering a tool account program. The program is a small weekly payroll deduction so technicians can get the tools now that they need to do their job the most efficiently and then pay them off over time.

While doing different jobs under the direction of the tech mentor, as with senior techs, apprentices will be introduced to our local purchase process, ordering parts, quoting repairs, and checking out. At ATECH, our philosophy of “Fixed Right, Fast, Guaranteed” is the cornerstone of our Core Value #1 – Customer Focused – and doing what is necessary to safely fix equipment on the first trip out is our highest priority.

Training for Your New Career as a Technician

Actual training during this initial period will focus on a combination of online courses and hands-on training. Online courses are designed to give the apprentice a foundation on hot side electrical, gas, and steam functions, as well as how to read schematics and troubleshoot. Additional courses focus on refrigeration and HVAC. Once the initial online courses are completed, the apprentice will be eligible for CFESA training when it is available.

Apprentices will work with technicians on planned maintenance calls to introduce them to equipment, how it runs, what can go wrong with it, and how best to keep it operating to the manufacturer’s specifications. They will also be working on installations to learn what a good install looks like and what can go wrong when equipment is not installed to the manufacturer’s specifications. This is essential because around 95% of all new installation service calls are installation-related and not actually equipment malfunction.

New hires will also be riding with senior technicians learning how to troubleshoot and repair a variety of equipment. It is not uncommon for our technicians to work on steamers, ovens, coolers, and ice machines all in the course of one day. A variety of calls is one of the many positives of working in our industry.

This training will continue during the first few months with attention to milestones. Those milestones include hot side online training, CFESA training, working alone on PMs, factory training, and repairing equipment on their own, to mention a few. As an apprentice progresses, they will be challenged with more complex service calls under the supervision of our trainer. This will help them continue their growth as a technician.

Join the ATECH Team

Our service techs are at the center of the work we do at ATECH. It's how our founder Mark LeBerte started all those years ago, and our success wouldn't be possible without the efforts of our skilled, hardworking employees. If you want to learn more about current openings at ATECH, complete our application form, and we’ll reach out to schedule an interview. Thank you for your interest!

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How Preventive Maintenance Enhances Commercial Kitchen Efficiency

By markl • 11 Oct, 2024

Running a restaurant kitchen is a complex task, and equipment maintenance is often overlooked until something breaks down. However, adopting a preventive maintenance plan can significantly cut down repair costs, reduce energy consumption, and extend equipment life. Why Preventive Maintenance is Essential for Restaurant Equipment Preventive maintenance helps avoid unexpected breakdowns that can disrupt kitchen operations. According to the National Restaurant Association , restaurants typically spend about 3-5% of their revenue on equipment repairs. Reducing these costs through regular maintenance can have a positive impact on your bottom line. Key Benefits of Regular Preventive Maintenance Reduce Unexpected Downtime: According to the National Restaurant Association , restaurants that regularly maintain their equipment can reduce unexpected repair expenses by up to 30%. This means fewer disruptions during peak service hours, allowing for more consistent operations and happier customers. Lower Energy Costs: Regular maintenance keeps equipment running at optimal performance, which can lead to significant energy savings. A well-maintained fridge, for example, consumes less power, translating into lower utility bills. Energy Star reports that an efficient commercial refrigerator can save a business up to $150 annually in energy costs. Extend Equipment Lifespan: When components are checked, cleaned, and replaced as needed, it prevents wear and tear from building up. “Routine maintenance can double the life of equipment like fryers and ovens,” says Jane Doe, a commercial kitchen expert at Food Equipment Magazine . The longer the equipment remains functional, the lower the capital expenditures required for replacements. Partnering with ATECH for Effective Kitchen Maintenance Preventive maintenance is not just a cost-saving measure; it's a vital strategy for maximizing your kitchen's performance and lifespan. By partnering with ATECH's Preventive Maintenance services , you ensure that your equipment stays in peak condition, reducing unexpected breakdowns and energy waste. Ready to safeguard your kitchen's efficiency and success? Contact ATECH today to schedule your preventive maintenance plan!

Navigating Common Restaurant Equipment Failures: Expert Solutions and Prevention Strategies

By markl • 16 Sep, 2024

Understanding common equipment failures and implementing effective prevention strategies are crucial for maintaining a seamless kitchen operation. This post will discuss typical issues with refrigeration units, cooking equipment, and HVAC systems, providing expert solutions to keep your kitchen running smoothly. Refrigeration Issues Power Failures Solution: Schedule routine inspections to check for power surges and secure all electrical connections. Temperature Inconsistencies Solution: Install temperature monitoring systems to alert you to any fluctuations and adjust settings as necessary to maintain optimal temperatures. Leaks Solution: Regularly inspect for water or refrigerant leaks and repair any issues immediately to prevent further damage. Cooking Equipment Breakdowns Ignition Problems Solution: Conduct regular checks on igniters and gas lines, replacing faulty components immediately. Uneven Heating Solution: Regularly clean and calibrate burners to ensure even heating and maintain consistent cooking results. Wear and Tear Solution: Keep an inventory of commonly worn parts and replace them as needed to minimize downtime. HVAC Malfunctions Poor Airflow Solution: Regularly check and clean ducts and fans to maintain proper airflow and remove any blockages. Temperature Control Issues Solution: Inspect and calibrate thermostats regularly, addressing any refrigerant leaks to ensure efficient temperature control. System Leaks Solution: Regularly inspect for duct and refrigerant leaks, repairing them promptly to prevent energy loss and further damage. ATECH is committed to helping restaurant owners navigate equipment challenges with expert solutions and preventive strategies. Our comprehensive maintenance services ensure that your refrigeration units, cooking equipment, and HVAC systems are always in optimal condition. By partnering with ATECH, you can minimize downtime, reduce energy waste, and keep your kitchen running smoothly. Understanding and addressing common equipment failures proactively can significantly reduce downtime and enhance efficiency in your restaurant. Implementing these expert solutions and preventive strategies will keep your kitchen operating at its best. Trust ATECH to provide the expertise and support you need for seamless restaurant operations.

September Savvy: Warm Weather Tips for Restaurant Owners

By markl • 04 Sep, 2024

As temperatures stay high and outdoor dining remains popular, restaurant owners face unique challenges in maintaining efficiency. From managing increased customer traffic to ensuring proper food storage and handling in warmer conditions, maintaining efficiency is essential for a successful summer season. Here are strategies we suggest implementing to maximize efficiency and provide exceptional service during the summer. 1. Optimizing Kitchen Workflow With higher customer demand during the summer, optimizing kitchen workflow is crucial for reducing wait times and ensuring timely service. Consider reorganizing workstations, streamlining menu offerings, and cross-training staff to handle multiple tasks efficiently. Additionally, invest in high-quality kitchen equipment and conduct regular maintenance to prevent breakdowns and minimize downtime. 2. Implementing Energy-Efficient Practices Excessive heat can put additional strain on HVAC systems and refrigeration units, leading to increased energy consumption and higher utility bills. Implement energy-efficient practices such as installing programmable thermostats, sealing air leaks, and cleaning or replacing air filters regularly. Consider upgrading to ENERGY STAR-certified appliances and lighting fixtures to further reduce energy usage and lower operating costs. 3. Enhancing Outdoor Dining Spaces Capitalizing on the popularity of outdoor dining can significantly boost revenue. Invest in comfortable seating, shade structures, and outdoor heaters or fans to create a welcoming environment for guests. Implement efficient table-turning strategies and train staff to provide attentive service to maximize seating capacity and enhance the overall dining experience. 4. Ensuring Food Safety and Quality Warm temperatures increase the risk of foodborne illnesses and spoilage, making proper food safety practices essential during the summer. Train staff on proper food handling and storage techniques, including maintaining proper temperatures for refrigerated and frozen foods. Implement regular cleaning and sanitization protocols for kitchen surfaces and equipment to prevent cross-contamination and ensure food safety compliance. 5. Promoting Seasonal Menu Offerings Take advantage of seasonal ingredients and flavors to create enticing menu offerings that appeal to diners. Incorporate fresh produce, seafood, and light, refreshing dishes that complement the warmer weather. Promote seasonal specials and limited-time offers through social media, email newsletters, and in-store signage to attract customers and drive sales. By implementing these strategies, restaurant owners can maximize efficiency, enhance the dining experience, and drive revenue during the summer months. From optimizing kitchen workflow to promoting seasonal menu offerings, proactive planning and attention to detail are key to success in warm weather.

The Power of Preventive Maintenance: Ensuring Business Success with ATECH

By markl • 20 Mar, 2024

Preventive maintenance often takes a back seat to urgent tasks and immediate needs in a busy restaurant. However, overlooking the importance of preventive maintenance can lead to costly downtime, equipment failures, and ultimately, hindered business success. In this blog post, we'll delve into why preventive maintenance is essential for business success and how partnering with ATECH can streamline maintenance processes and drive efficiency. Minimize Downtime and Disruptions Preventive maintenance helps identify and address potential issues before they escalate into costly breakdowns. By proactively maintaining equipment, businesses can minimize downtime and disruptions to operations, ensuring continuity and productivity. Extend Equipment Lifespan Regular maintenance not only prevents breakdowns but also extends the lifespan of equipment. By addressing wear and tear, lubricating moving parts, and replacing worn components, preventive maintenance helps maximize the longevity of equipment, reducing the need for costly replacements. Optimize Equipment Performance Well-maintained equipment operates more efficiently, consuming less energy and delivering optimal performance. Preventive maintenance tasks such as cleaning, calibration, and adjustments ensure that equipment operates at peak efficiency, saving businesses money on utility bills and improving overall productivity. Enhance Safety and Compliance Regular maintenance helps identify and address safety hazards, ensuring a safe working environment for employees and compliance with regulatory standards. By conducting routine inspections and addressing potential safety issues, businesses can mitigate risks and avoid costly fines or legal liabilities. Improve Customer Satisfaction Reliable equipment and consistent service are key factors in customer satisfaction. By ensuring that equipment is well-maintained and operating smoothly, businesses can deliver a seamless experience to customers, building trust and loyalty over time. Reduce Overall Costs While some may perceive preventive maintenance as an additional expense, it ultimately leads to cost savings in the long run. By preventing costly breakdowns, extending equipment lifespan, and optimizing performance, preventive maintenance helps businesses reduce overall maintenance costs and improve profitability. Partner with ATECH for Proactive Maintenance Solutions ATECH specializes in providing proactive maintenance solutions tailored to meet the unique needs of businesses across various industries. Our team of factory-trained and CFESA-certified technicians works closely with clients to develop customized maintenance plans, conduct thorough inspections, and perform preventive maintenance tasks with precision and efficiency. Leverage Technology for Enhanced Maintenance Management ATECH utilizes advanced technology and innovative tools to streamline maintenance processes and enhance efficiency. From predictive maintenance software to real-time monitoring systems, we leverage technology to identify potential issues, schedule maintenance tasks, and track equipment performance, ensuring proactive maintenance and minimal downtime. Preventive maintenance is not just a cost-saving measure; it's a strategic investment in business success. By prioritizing preventive maintenance and partnering with ATECH for proactive maintenance solutions, businesses can minimize downtime, extend equipment lifespan, optimize performance, and ultimately, achieve greater success and profitability in the long run. Ready to elevate your maintenance strategy and drive business success? Contact ATECH today to learn more about our preventive maintenance solutions and how we can help your business thrive.

Spring into Cleanliness: Essential Tips for Restaurant Spring Cleaning

By markl • 20 Mar, 2024

As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime. Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!

Mastering Winter with ATECH: A Comprehensive Guide for Businesses

By markl • 26 Jan, 2024

Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.