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5 Reasons Customers Choose ATECH
January 7, 2021
For more than 25 years, ATECH has built strong relationships with our customers in Tennessee. We’re proud of the connections we’ve fostered in so many different places, including fast food and full-service restaurants, universities, schools, retirement communities, convenience stores, and hospitals. We understand the chaos and concern that follows a commercial equipment breakdown, and we know how to fix equipment efficiently and correctly. Our customers keep coming back to us for service, and they mention these five reasons when we ask them what they value about ATECH.  

1. ATECH Knows Tennessee

Some commercial equipment repair companies are located out of state, but there’s no replacement for a company that’s well connected throughout Tennessee. We live and work in the same cities as our customers. We’re proud of the work we do to strengthen Tennessee's economy by helping organizations stay up and running. To reach all our customers quickly, we have established five strategic locations across Tennessee: Memphis, Nashville, Chattanooga, Knoxville, and Johnson City. No matter where you’re located within The Volunteer State, we can get to you quickly, diagnose any problems, and provide solutions. 

2. We Stand by Our Work 

ATECH offers two promises to our customers. The first is a 90-day warranty on all repairs and parts. The second is a 100% customer satisfaction guarantee. Many commercial equipment service companies will say they stand behind their work, but we offer a written document to ensure that we do. We have a 96% first call repair accuracy and prioritize same-day service. We also have no overtime charges on work done between 6 a.m. and 6 p.m. Monday through Friday, and we offer three-day billing for most of our service areas. We offer this level of service because we’re committed to standing behind our work with integrity from the time you first contact us until the job is done and you’ve received your invoice.

3. We’re Recognized as Experts in Our Field 

We’ve pursued and received Level 3 Certification by the Commercial Food Equipment Service Association (CFESA), the highest certification level possible. Becoming a CFESA-certified company is a rigorous progress that only a small percentage of commercial equipment repair companies achieve. In addition, we are an Authorized Service Agent (ASA) for over 60 manufacturer lines. We have nine CFESA-Certified Master Technicians on staff, and all our technicians stay up to date on the latest models, parts, and common commercial equipment issues through local and factory training. 

4. We’re Not the New Kid on the Block 

America is built on small businesses, and we’re an example of the initiative and can-do spirit that’s classic in Tennessee. Mark LeBerte started ATECH as a one-man operation in 1990, and all these years later, we have grown in our expertise and services. Mark has worn many hats over the past 30 years, and has assembled a top-notch team that is well-acquainted with everything from parts sourcing to accounting to sales. ATECH still has the heart of a small business, but its multi-state reach can provide the highest level of service for organizations of any size. 

5. We Know That Parts Can Be Just as Important as Service 

A skilled technician can’t do anything without the right part. That’s why we made it a priority to purchase and stock many of the commonly used parts our customers need—we didn’t want to wait on a distributor. When commercial equipment goes down, an entire organization can potentially lose time, product, and revenue. By stocking our own warehouse of over 31,000 OEM parts, we can shorten the time your equipment is out of service. We don’t just identify a problem; we also source the necessary parts and complete the repair process. 

Ready to See for Yourself Why Customers Choose ATECH? 

ATECH understands the repair needs of organizations, from single restaurants to national corporations. We bring our commitment to integrity and expertise to every single repair we make. See for yourself how we can help keep your equipment up and running by calling us for service or reaching out for a planned maintenance quote
By markl October 11, 2024
Running a restaurant kitchen is a complex task, and equipment maintenance is often overlooked until something breaks down. However, adopting a preventive maintenance plan can significantly cut down repair costs, reduce energy consumption, and extend equipment life. Why Preventive Maintenance is Essential for Restaurant Equipment Preventive maintenance helps avoid unexpected breakdowns that can disrupt kitchen operations. According to the National Restaurant Association , restaurants typically spend about 3-5% of their revenue on equipment repairs. Reducing these costs through regular maintenance can have a positive impact on your bottom line. Key Benefits of Regular Preventive Maintenance Reduce Unexpected Downtime: According to the National Restaurant Association , restaurants that regularly maintain their equipment can reduce unexpected repair expenses by up to 30%. This means fewer disruptions during peak service hours, allowing for more consistent operations and happier customers. Lower Energy Costs: Regular maintenance keeps equipment running at optimal performance, which can lead to significant energy savings. A well-maintained fridge, for example, consumes less power, translating into lower utility bills. Energy Star reports that an efficient commercial refrigerator can save a business up to $150 annually in energy costs. Extend Equipment Lifespan: When components are checked, cleaned, and replaced as needed, it prevents wear and tear from building up. “Routine maintenance can double the life of equipment like fryers and ovens,” says Jane Doe, a commercial kitchen expert at Food Equipment Magazine . The longer the equipment remains functional, the lower the capital expenditures required for replacements. Partnering with ATECH for Effective Kitchen Maintenance Preventive maintenance is not just a cost-saving measure; it's a vital strategy for maximizing your kitchen's performance and lifespan. By partnering with ATECH's Preventive Maintenance services , you ensure that your equipment stays in peak condition, reducing unexpected breakdowns and energy waste. Ready to safeguard your kitchen's efficiency and success? Contact ATECH today to schedule your preventive maintenance plan!
By markl September 16, 2024
Understanding common equipment failures and implementing effective prevention strategies are crucial for maintaining a seamless kitchen operation. This post will discuss typical issues with refrigeration units, cooking equipment, and HVAC systems, providing expert solutions to keep your kitchen running smoothly. Refrigeration Issues Power Failures Solution: Schedule routine inspections to check for power surges and secure all electrical connections. Temperature Inconsistencies Solution: Install temperature monitoring systems to alert you to any fluctuations and adjust settings as necessary to maintain optimal temperatures. Leaks Solution: Regularly inspect for water or refrigerant leaks and repair any issues immediately to prevent further damage. Cooking Equipment Breakdowns Ignition Problems Solution: Conduct regular checks on igniters and gas lines, replacing faulty components immediately. Uneven Heating Solution: Regularly clean and calibrate burners to ensure even heating and maintain consistent cooking results. Wear and Tear Solution: Keep an inventory of commonly worn parts and replace them as needed to minimize downtime. HVAC Malfunctions Poor Airflow Solution: Regularly check and clean ducts and fans to maintain proper airflow and remove any blockages. Temperature Control Issues Solution: Inspect and calibrate thermostats regularly, addressing any refrigerant leaks to ensure efficient temperature control. System Leaks Solution: Regularly inspect for duct and refrigerant leaks, repairing them promptly to prevent energy loss and further damage. ATECH is committed to helping restaurant owners navigate equipment challenges with expert solutions and preventive strategies. Our comprehensive maintenance services ensure that your refrigeration units, cooking equipment, and HVAC systems are always in optimal condition. By partnering with ATECH, you can minimize downtime, reduce energy waste, and keep your kitchen running smoothly. Understanding and addressing common equipment failures proactively can significantly reduce downtime and enhance efficiency in your restaurant. Implementing these expert solutions and preventive strategies will keep your kitchen operating at its best. Trust ATECH to provide the expertise and support you need for seamless restaurant operations.
By markl September 4, 2024
As temperatures stay high and outdoor dining remains popular, restaurant owners face unique challenges in maintaining efficiency.  From managing increased customer traffic to ensuring proper food storage and handling in warmer conditions, maintaining efficiency is essential for a successful summer season. Here are strategies we suggest implementing to maximize efficiency and provide exceptional service during the summer. 1. Optimizing Kitchen Workflow With higher customer demand during the summer, optimizing kitchen workflow is crucial for reducing wait times and ensuring timely service. Consider reorganizing workstations, streamlining menu offerings, and cross-training staff to handle multiple tasks efficiently. Additionally, invest in high-quality kitchen equipment and conduct regular maintenance to prevent breakdowns and minimize downtime. 2. Implementing Energy-Efficient Practices Excessive heat can put additional strain on HVAC systems and refrigeration units, leading to increased energy consumption and higher utility bills. Implement energy-efficient practices such as installing programmable thermostats, sealing air leaks, and cleaning or replacing air filters regularly. Consider upgrading to ENERGY STAR-certified appliances and lighting fixtures to further reduce energy usage and lower operating costs. 3. Enhancing Outdoor Dining Spaces Capitalizing on the popularity of outdoor dining can significantly boost revenue. Invest in comfortable seating, shade structures, and outdoor heaters or fans to create a welcoming environment for guests. Implement efficient table-turning strategies and train staff to provide attentive service to maximize seating capacity and enhance the overall dining experience. 4. Ensuring Food Safety and Quality Warm temperatures increase the risk of foodborne illnesses and spoilage, making proper food safety practices essential during the summer. Train staff on proper food handling and storage techniques, including maintaining proper temperatures for refrigerated and frozen foods. Implement regular cleaning and sanitization protocols for kitchen surfaces and equipment to prevent cross-contamination and ensure food safety compliance. 5. Promoting Seasonal Menu Offerings Take advantage of seasonal ingredients and flavors to create enticing menu offerings that appeal to diners. Incorporate fresh produce, seafood, and light, refreshing dishes that complement the warmer weather. Promote seasonal specials and limited-time offers through social media, email newsletters, and in-store signage to attract customers and drive sales. By implementing these strategies, restaurant owners can maximize efficiency, enhance the dining experience, and drive revenue during the summer months. From optimizing kitchen workflow to promoting seasonal menu offerings, proactive planning and attention to detail are key to success in warm weather.
By markl March 20, 2024
Preventive maintenance often takes a back seat to urgent tasks and immediate needs in a busy restaurant. However, overlooking the importance of preventive maintenance can lead to costly downtime, equipment failures, and ultimately, hindered business success. In this blog post, we'll delve into why preventive maintenance is essential for business success and how partnering with ATECH can streamline maintenance processes and drive efficiency. Minimize Downtime and Disruptions Preventive maintenance helps identify and address potential issues before they escalate into costly breakdowns. By proactively maintaining equipment, businesses can minimize downtime and disruptions to operations, ensuring continuity and productivity. Extend Equipment Lifespan Regular maintenance not only prevents breakdowns but also extends the lifespan of equipment. By addressing wear and tear, lubricating moving parts, and replacing worn components, preventive maintenance helps maximize the longevity of equipment, reducing the need for costly replacements. Optimize Equipment Performance Well-maintained equipment operates more efficiently, consuming less energy and delivering optimal performance. Preventive maintenance tasks such as cleaning, calibration, and adjustments ensure that equipment operates at peak efficiency, saving businesses money on utility bills and improving overall productivity. Enhance Safety and Compliance Regular maintenance helps identify and address safety hazards, ensuring a safe working environment for employees and compliance with regulatory standards. By conducting routine inspections and addressing potential safety issues, businesses can mitigate risks and avoid costly fines or legal liabilities. Improve Customer Satisfaction Reliable equipment and consistent service are key factors in customer satisfaction. By ensuring that equipment is well-maintained and operating smoothly, businesses can deliver a seamless experience to customers, building trust and loyalty over time. Reduce Overall Costs While some may perceive preventive maintenance as an additional expense, it ultimately leads to cost savings in the long run. By preventing costly breakdowns, extending equipment lifespan, and optimizing performance, preventive maintenance helps businesses reduce overall maintenance costs and improve profitability. Partner with ATECH for Proactive Maintenance Solutions ATECH specializes in providing proactive maintenance solutions tailored to meet the unique needs of businesses across various industries. Our team of factory-trained and CFESA-certified technicians works closely with clients to develop customized maintenance plans, conduct thorough inspections, and perform preventive maintenance tasks with precision and efficiency. Leverage Technology for Enhanced Maintenance Management ATECH utilizes advanced technology and innovative tools to streamline maintenance processes and enhance efficiency. From predictive maintenance software to real-time monitoring systems, we leverage technology to identify potential issues, schedule maintenance tasks, and track equipment performance, ensuring proactive maintenance and minimal downtime. Preventive maintenance is not just a cost-saving measure; it's a strategic investment in business success. By prioritizing preventive maintenance and partnering with ATECH for proactive maintenance solutions, businesses can minimize downtime, extend equipment lifespan, optimize performance, and ultimately, achieve greater success and profitability in the long run. Ready to elevate your maintenance strategy and drive business success? Contact ATECH today to learn more about our preventive maintenance solutions and how we can help your business thrive.
By markl March 20, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl January 26, 2024
Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.
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