Sometimes, the most accurate picture of a company comes from its customer reviews. We’ve built decades-long partnerships with so many businesses in Tennessee, including restaurants, corporate cafeterias, universities, schools, convenience stores, correctional facilities, retirement communities, churches, and hospitals. In each industry, we’ve provided excellent customer service. Don’t just take our word for it—take a look at
what our customers have to say about ATECH in their customer reviews.
ATECH Responds Quickly
"The tech was able to get to our property quickly and provided all of the information I needed. When I asked the tech to have a quote emailed to me, it was delivered later that day. So few companies actually deliver requests like this without us having to follow up with the main office for them, and it is refreshing to work with someone who is immediately responsive." -Victoria G.
"John did a fantastic job getting us up and going in a short amount of time." - Justin W., Perkins Family Restaurant
"Very timely and professional service." - Mike, Memphis Rise Academy
These three customers appreciated something that we take very seriously—responsiveness. We know that commercial kitchen equipment going offline can be expensive and stressful. We’ll do our best to quickly address your issue to get things up and running again.
ATECH Values a Job Well Done
"Your service representative is outstanding. He's highly professional and truly cares for his customers. He's extremely knowledgeable and cares about doing a quality job. We trust him. Your support personnel are also outstanding. Their support for us is very timely." - Martin, Mooyah Burgers, Fries, & Shakes
"The service professional from ATECH was very knowledgeable and pleasant to work with. He found the source of long-term problems with our walk-in. Temps are now staying steady, and the freezer door closes and stays closed, which has been a problem for a long time. He also fixed a switch on a coffee maker, put new gaskets on a reach-in refrigerator, and worked on a few other things. We will continue to use your company. -William, Covenant Presbyterian Church
While some technicians will only address the issue they’re called in for, we take a more holistic approach to service. We’ll take a look at other commercial kitchen equipment that might need a quick fix or a new part. With over 25 years of experience, we know commercial kitchens inside and out. We still have the heart of a small business, but our multi-state reach allows us to provide the highest level of service for organizations of any size.
ATECH Technicians Are Deeply Knowledgeable
"Tech was very professional and explained everything to us clearly. They identified the issue, and we resolved it immediately. Great service!" - Wayne, Wayne's Meat Market
"Not only did I get a very competitive price from ATECH, but they could get the job done in a reasonable amount of time. The technicians are professional and knowledgeable. The service since the install has been life-saving for our walk-in cooler." - Daryl, Blue Springs Marina
"Fast and thorough. The technicians are knowledgeable and make management aware of issues." - Jill C., Perkins Family Restaurant, Knoxville
"Prompt service tech who was very helpful. Provided preventative advice on the machine." - Lamar B., Wonder Works, Pigeon Forge
"The serviceman was knowledgeable about the equipment." - Scott C, University Club of Nashville
We’re proud of our ASA-certified technicians’ collective knowledge and experience about commercial kitchen maintenance and repair. Seven of our team members are
CFESA-trained technicians. They carry the industry’s top technical certification for steam, gas, electrical, and refrigeration units, and they bring every piece of that knowledge to each service call. We consider it a privilege to educate our customers, so that they can increase the longevity and functioning of their equipment. We also make it a priority to stock our own warehouse with over 31,000 OEM parts. That way, we can shorten the time our customers’ equipment is out of service. At ATECH, we don’t replace parts; we identify the problem, source the necessary parts, and complete the repair process.
Ready to See for Yourself Why Customers Choose ATECH?
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