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The Importance of CEO Leadership and Peer Groups in the Service Industry
July 28, 2021
When CEOs and their leadership teams actively build upon their skills, it’s a testament to their commitment to their company’s success and that of their employees and customers. That’s why it’s always important to the ATECH team that we are continuously improving to be a leader in the service industry. One of the primary ways that we’ve found to improve and grow as a company is by seeking the advice and direction of Clark Vitulli, Music City Chief Executives founder and CEO and a leader of multiple Vistage groups (peer advisory group designed to provide critical feedback and perspective to C-suite executives). 

Through Clark’s guidance, ATECH strives to do more for our teams and customers. In this article, we’re shining a spotlight on the importance of CEO leadership and peer groups in the service industry. Here are four ways that our experience with Music City CEOs and Vistage has added value to ATECH. 

Every CEO’s Situation is Unique to Them

Each CEO or business leader has a different experience because our lives and our businesses are so unique. That’s why blanket advice doesn’t always work: because it doesn’t have individual circumstances in mind. With peer groups in the service industry, CEOs are able to share details of their personal and professional lives, their challenges, and the inner workings of their companies’ operations. 

With unique feedback and guidance from like-minded business professionals, companies in the service industry can receive perspective based on their circumstances—not the circumstances of a stereotypical company in their industry.  

We Can Always Use a New Perspective

Perspective is limited when we work in the same environment day after day. Even when we think we’re looking at a situation objectively, the likelihood is that we are actually looking through a lens of preconceived ideas because of our experience. Allowing outside perspectives gives us the ability to see through someone else’s lens. Especially when we have a challenge we can’t quite conquer, peer advice can help us discover new solutions. 

You Can Plan a Few Steps Ahead

Even without peer groups, we have the option to plan ahead, but do we have the time and opportunity for it? It’s likely that throughout your day-to-day operations you have intentions to plan for the future of your company, but when you’re putting out fires, answering questions, and making sure that things run smoothly, time gets away from you. Leadership groups and consultants give us the space to think strategically about the next step in our company’s future. 

We Can Do More, Together

We can accomplish more together than we can alone. Power in numbers is important when it comes to success in the service industry because we can use each other’s insight to elevate our employee and customer experience. At the end of the day, that’s what it’s all about—doing more for those we care about. 
 
Learn More About ATECH 

ATECH is dedicated to continually improving our company because we know that our customers rely on us to keep their kitchens running. Are you looking for an equipment repair service company? We’re an authorized service agent for over 60 manufacturers and stand by our work with our written 90-day parts and labor warranty, backed by our 100% customer satisfaction guarantee. Let us show you why so many Tennessee businesses trust ATECH for commercial equipment repair.
By markl March 20, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl January 26, 2024
Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.
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