Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
Fixed Right. Fast, Guaranteed.
William Shurter loves a challenge. In fact, that desire to test his capabilities led him to join the ATECH team. Will has an extensive background in commercial kitchen repair, but he had been working in the residential side of the industry before joining ATECH. After several years in that sector, he was ready to return to the more complex world of commercial kitchen repair.
“I like the challenge of learning how stuff works, understanding why something is doing what it’s doing, and how to get to the point to diagnose it. I really started missing the challenge that comes with the commercial side of food equipment repair and was ready to get back to it. ATECH has been a great fit so far, and I’m really excited about the opportunity to refine my skills and learn new ones.”
At the time of his spotlight interview, Will had been on the ATECH team for four months. The self-proclaimed bookworm has a love for learning and is already looking forward to all of the classes and training opportunities offered by the company.
On average, ATECH technicians train around 87 hours annually to ensure they understand how to repair equipment to meet each manufacturer’s specifications. They also learn about the latest trends and technology in the industry. That’s more than two weeks of the year spent learning and practicing new techniques directly with the manufacturers themselves.
“Having the opportunity to both study, read, and then do hands-on learning and training is really suitable for me. ATECH has provided me with the refrigeration
CFESA book that I’m using to study for the CFESA test, which is obviously important to me. Being given the time to study and given access to that literature is really a great thing. It just gives me the motivation to do my job even better.”
ATECH also has a long partnership with the
Commercial Food Equipment Service Association (CFESA). ATECH has received a Level 3 Certification, the highest certification level for equipment receipt and installation from CFESA. ATECH’s membership with CFESA also includes a commitment to continued education and training. Several team members are actively pursuing certification in various areas of electrical, gas, steam, and refrigeration, including Will.
As an
authorized service agent for more than 123 manufacturers, ATECH has access to support and training not available to every service repair company. For example, last year, technicians attended over a dozen training sessions hosted by specific manufacturers. Being able to study specific equipment has been helpful to Will.
“Different manufacturers design their equipment in different ways and just being able to have the option to go to classes to better understand the equipment I’m working with, it’s a nice tool to have in the toolbox. It fits with my personality too. When I’m doing something, I kind of like to know all aspects of it.”
Outside of work, Will has a full family life with his girlfriend and their two sons: an eight-year-old and a seven-year-old. These days, Will and his family spend a lot of time at the ballpark, watching his son play little league.
“It’s a busy time of year for us! But I don’t have to worry about missing anything. ATECH makes the work-life-family balance very easy and very simple to achieve.”
The adventure seeker also spends a lot of time outdoors, chasing waterfalls and going white water rafting. Will loves living in Chattanooga, a city known for its beauty and amazing outdoor locations. And of course, Chattanooga is home to one of ATECH’s five locations across Tennessee.
Will’s enthusiasm to learn new things and his years of experience in the kitchen equipment repair industry are some of the traits that make him a perfect fit for ATECH. We’re proud to have him represent this company and look forward to watching our customers benefit from his skill set and experience.
Locations also available in Memphis, Knoxville, Chattanooga, and Johnson City
Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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