Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
Fixed Right. Fast, Guaranteed.
There are several reasons ATECH offers a 90-day warranty on parts and labor for our commercial kitchen equipment repair services. The first is that we are confident in our technicians’ ability to fix any issue on the first trip. Our technicians have maintained a 96% first-call repair accuracy after thousands of service calls over almost three decades. The second reason is that we believe it’s the right thing to do for the restaurant owners, managers, and staff who partner with us to keep their kitchens running.
While most commercial kitchen equipment technicians only offer a 30-day labor warranty, we believe extending ours is the best way to help our customers protect their investment and extend the life of their restaurant equipment.
Here are a few specific ways our 90-day parts and labor warranty helps to protect your kitchen and extend the lifespan of your ovens, ranges, commercial fryers, grills, refrigerators, ice machines, and other equipment pieces you rely on each day.
1. If an additional repair is needed, you only pay for the parts.
There are times when our technicians arrive at a job and realize there are other issues that need to be fixed. We realize how discouraging and frustrating this can be for managers to hear. That’s why we make it as easy as possible to resolve every issue while we’re on site. If our technicians recognize that additional repairs are needed, you don’t have to pay extra for their visit.
2. If a related problem occurs that should have been identified, we’ll cover the cost of service.
On average, our technicians have nearly a decade of experience repairing commercial kitchen equipment. They also invest 87 hours each year in ongoing training in the field and from our manufacturers. This means they know the ins and outs of your equipment and how each piece of equipment is supposed to work to manufacturers’ specifications.
In some cases, the failure of one part can create a chain reaction with the rest of the equipment. That’s why we’ll cover the service cost if we have to come back and repair or replace a part that fails related to the first repair if we don’t discover it on the first trip. You only need to pay for the part that’s needed to complete the repair.
3. We’ll make sure to cover repairs if they fail.
We recognize how maddening it can be to experience a problem just after you think it’s been resolved. In the rare case that we don’t fix the issue the first time and a related repair is needed within 90 days, we’ll come back and fix the issue at no charge.
At ATECH, we want to do everything we can to make our customers' lives easier. Few people work harder than those in the restaurant and commercial kitchen industry. We know how taxing it can be to meet the demands of your customers while keeping your kitchen operating at peak efficiency.
Whether you’re worried about the speed of repair, the cost, or other potential issues, we want to give you the peace of mind that your issues will be fixed right, fast, and at a fair price. That’s why we offer a 90-day warranty and 100% satisfaction guarantee on all of our work.
If you run a restaurant or commercial kitchen in Tennessee,
learn more about the difference ATECH can make as your commercial kitchen equipment repair technician.
You can also
contact our team anytime for a quote or questions about your repair needs.
Locations also available in Memphis, Knoxville, Chattanooga, and Johnson City
Nashville: (615) 255-2002
Memphis: (901) 379-0900
Chattanooga: (423) 629-0906
Johnson City: (423) 979-0069
Knoxville: (865) 692-4840
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