How ATECH’s 90-Day Warranty Protects Your Restaurant Equipment

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October 28, 2022

There are several reasons ATECH offers a 90-day warranty on parts and labor for our commercial kitchen equipment repair services. The first is that we are confident in our technicians’ ability to fix any issue on the first trip. Our technicians have maintained a 96% first-call repair accuracy after thousands of service calls over almost three decades. The second reason is that we believe it’s the right thing to do for the restaurant owners, managers, and staff who partner with us to keep their kitchens running.

While most commercial kitchen equipment technicians only offer a 30-day labor warranty, we believe extending ours is the best way to help our customers protect their investment and extend the life of their restaurant equipment.

Here are a few specific ways our 90-day parts and labor warranty helps to protect your kitchen and extend the lifespan of your ovens, ranges, commercial fryers, grills, refrigerators, ice machines, and other equipment pieces you rely on each day.

1. If an additional repair is needed, you only pay for the parts.

There are times when our technicians arrive at a job and realize there are other issues that need to be fixed. We realize how discouraging and frustrating this can be for managers to hear. That’s why we make it as easy as possible to resolve every issue while we’re on site. If our technicians recognize that additional repairs are needed, you don’t have to pay extra for their visit.

2. If a related problem occurs that should have been identified, we’ll cover the cost of service.

On average, our technicians have nearly a decade of experience repairing commercial kitchen equipment. They also invest 87 hours each year in ongoing training in the field and from our manufacturers. This means they know the ins and outs of your equipment and how each piece of equipment is supposed to work to manufacturers’ specifications.

In some cases, the failure of one part can create a chain reaction with the rest of the equipment. That’s why we’ll cover the service cost if we have to come back and repair or replace a part that fails related to the first repair if we don’t discover it on the first trip. You only need to pay for the part that’s needed to complete the repair.

3. We’ll make sure to cover repairs if they fail.

We recognize how maddening it can be to experience a problem just after you think it’s been resolved. In the rare case that we don’t fix the issue the first time and a related repair is needed within 90 days, we’ll come back and fix the issue at no charge.

ATECH’s Customer-Focus & Commitment to Excellence

At ATECH, we want to do everything we can to make our customers' lives easier. Few people work harder than those in the restaurant and commercial kitchen industry. We know how taxing it can be to meet the demands of your customers while keeping your kitchen operating at peak efficiency.

Whether you’re worried about the speed of repair, the cost, or other potential issues, we want to give you the peace of mind that your issues will be fixed right, fast, and at a fair price. That’s why we offer a 90-day warranty and 100% satisfaction guarantee on all of our work.

If you run a restaurant or commercial kitchen in Tennessee, learn more about the difference ATECH can make as your commercial kitchen equipment repair technician.

You can also contact our team anytime for a quote or questions about your repair needs.

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Spring into Cleanliness: Essential Tips for Restaurant Spring Cleaning

By markl • March 20, 2024

As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime. Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!

Mastering Winter with ATECH: A Comprehensive Guide for Businesses

By markl • January 26, 2024

Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.