Blog Layout

Customer Spotlight: Chicken Salad Chick
December 10, 2021

New Title

At Chicken Salad Chick, what began as a quest for the perfect chicken salad recipe has grown to 200 restaurants in 17 states, including two franchise locations in Chattanooga and three in the Knoxville area owned by Josh Patton. When it comes to a convenient and delicious meal, for one or for a crowd, no one does it better than Josh and his friendly staff. And when it comes to commercial kitchen equipment repair and maintenance, Josh leans on the experts at ATECH.

How It All Started

Josh’s relationship with ATECH started when a walk-in cooler broke down this summer. One of his managers called several other companies they had used in the past, but none agreed to expedite a service call. When she found ATECH online and called, they committed to sending out a technician within the hour. “That was the start of the relationship, having someone that prioritized us,” said Josh. “All of our menu items are refrigerated. We have to have coolers that run 24/7. ATECH was able to help us promptly address a major issue.” With ATECH’s speedy service, Josh and his team were able to avoid closing down the location and wasting valuable inventory.

What Josh Loves About ATECH 

Today, Josh relies on ATECH’s Guardian Plus maintenance plan, which means his business won’t come out of pocket for service calls or labor costs. ATECH experts visit each of his locations for planned service and maintenance four times a year to help avoid breakdowns before they happen. “ATECH is motivated to not come out as much, by doing the preventative work and fixing things right the first time,” Josh pointed out. “If ATECH is motivated on their end, it keeps us up and running. It’s a win for us. How motivated is another company that doesn’t offer that?”

Ultimately, it’s ATECH’s reliability that keeps Josh and his team happy. “There are benefits to having peace of mind that you’ll get your needs met in a prompt and timely manner - the first time,” he explained.

At ATECH, we’re grateful that our customers trust us to help them stay up and running. A huge thank you to Josh Patton at Chicken Salad Chick for sharing his experience with us.

Looking for an Equipment Repair Partner? 

We genuinely appreciate Josh’s business and look forward to serving his Chicken Salad Chick locations for years to come. To learn more about ATECH’s commitment to prompt, quality service, or to request a quote, contact us today!

By markl March 20, 2024
As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime.  Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!
By markl January 26, 2024
Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.
December 20, 2023
Run your commercial kitchen like a pro. Here are a few proven ways to gather valuable feedback from your staff.
December 20, 2023
We've compiled some of the most helpful articles we’ve shared this year. Bookmark this page to level up your commercial kitchen equipment repair knowledge.
Commercial kitchen
December 14, 2023
ATECH offers tips and best practices for commercial equipment maintenance, inventory, and budgeting to help restaurants plan for the new year.
a row of 7 colorful juices on a table
By markl December 5, 2023
ATECH shares insight into its customer relationship with The Urban Juicer in Nashville, Tennessee.
Hire Vet Award Medallions over an American Flag
By markl November 27, 2023
For the fourth year in a row, the U.S. Department of Labor has awarded ATECH Inc., a Nashville-based employer, with its HIRE Vets Gold Medallion Award.
November 13, 2023
ATECH, a commercial kitchen equipment repair service in Tennessee, is committed to hiring and training veterans and service members.
Inside True Food Kitchen
October 16, 2023
ATECH offers commercial kitchen equipment and HVAC apprenticeships in Tennessee for individuals looking to work as service technicians.
Rows of bread cooking in a commercial oven.
October 12, 2023
ATECH, a commercial kitchen equipment service company in Tennessee, shares what to do if your commercial oven stops working suddenly
More Posts
Share by: