An organization is only as good as its people. That fact is especially true in the equipment repair service industry. By hiring skilled technicians who are familiar with a wide variety of commercial kitchen equipment, we’re able to service our customers’ entire commercial kitchen setup—from refrigerators and freezers to hoods, ranges, ice machines, ovens, skillets, and even dishwashers. Here are three things we look for when hiring our service technicians.
1. ATECH hires for character and experience.
Skills can be taught, but character cannot.
We prefer to work with individuals who exude integrity in all that they do. As a company, it’s important to us that the technicians we hire reflect ATECH’s values and approach. ATECH started as a one-man operation, and we look carefully at the expertise and drive of every individual we hire. By investing in a mix of industry-seasoned professionals and talented technicians familiar with the industry, we can provide a higher level of service for our clients. As a result,
our customers develop long-term relationships with our technicians. They know that they can count on the experienced ATECH team for fast and reliable refrigerator, freezer, oven, range, dishwasher, skillet, HVAC, and ice machine repair.
2. ATECH cultivates well-rounded service technicians.
When our customers connect with a service technician
from ATECH, we want the technician to be able to service all the equipment in the customer’s commercial kitchen. As a commercial kitchen manager, you shouldn’t have to work with one service company for HVAC repair, another for refrigeration and ice machine repair, and another for your hot side equipment service. We train ATECH technicians to have expertise in multiple service areas in order to save you time, money, and scheduling headaches.
3. ATECH supports and educates its service technicians.
Once we’ve hired good people, we train them well. We don’t expect technicians to independently keep up with every new model from several hundred manufacturers. Instead, we provide multiple opportunities for professional development throughout the year. As an
Authorized Service Agent for many manufacturers, we take staying current very seriously. If there’s a webinar offered about a new model, you can bet our service techs are attending it.
Through our training and factory affiliations, the ATECH team has knowledge of most food service equipment brands, including Alto-Shaam, Beverage Air, Electrolux, Follett, Hatco, Hoshizaki, Federal, Atosa, Perlick, Hoshizaki, Meiko, Manitowoc, Star, APW, Bakers Pride, Southbend, and Vulcan, to name just a few.
4. ATECH’s Apprentice Program guarantees quality service for the future
As we said, skills can be taught, but character can’t. Since the inception of our apprentice program, ATECH has trained mechanically talented individuals who embody our CORE VALUES to be highly trained refrigeration and cooking equipment technicians. This training is based on classroom, online, factory, and 1-to-1 training from our senior technicians. It ensures that our employees not only get the skills they need, but our customers get the ongoing service they need to keep their businesses moving.
Looking for opportunities with ATECH?
Excellence isn’t something that just happens. Great service technicians constantly improve their skills through education, experience, and mentorships. We support our technicians so that they can become experts in the field and are committed to helping them grow their skills, even if they come to us with years of experience. We are always looking for talented technicians with a passion for doing the right thing, helping customers and having fun doing it—our Core Values. If this sounds like you, let’s talk. Get in touch, or
fill out an application
for review. We’re always looking for talented, hardworking professionals to join our team.
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