Choose the Best Equipment Repair Technicians

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ATECH's Hiring Model: How We Choose the Best Equipment Repair Technicians

March 17, 2021

An organization is only as good as its people. That fact is especially true in the equipment repair service industry. By hiring skilled technicians who are familiar with a wide variety of commercial kitchen equipment, we’re able to service our customers’ entire commercial kitchen setup—from refrigerators and freezers to hoods, ranges, ice machines, ovens, skillets, and even dishwashers. Here are three things we look for when hiring our service technicians.

1. ATECH hires for character and experience.

Skills can be taught, but character cannot. We prefer to work with individuals who exude integrity in all that they do. As a company, it’s important to us that the technicians we hire reflect ATECH’s values and approach. ATECH started as a one-man operation, and we look carefully at the expertise and drive of every individual we hire. By investing in a mix of industry-seasoned professionals and talented technicians familiar with the industry, we can provide a higher level of service for our clients. As a result, our customers develop long-term relationships with our technicians. They know that they can count on the experienced ATECH team for fast and reliable refrigerator, freezer, oven, range, dishwasher, skillet, HVAC, and ice machine repair.

2. ATECH cultivates well-rounded service technicians.

When our customers connect with a service technician from ATECH, we want the technician to be able to service all the equipment in the customer’s commercial kitchen. As a commercial kitchen manager, you shouldn’t have to work with one service company for HVAC repair, another for refrigeration and ice machine repair, and another for your hot side equipment service. We train ATECH technicians to have expertise in multiple service areas in order to save you time, money, and scheduling headaches.

3. ATECH supports and educates its service technicians.

Once we’ve hired good people, we train them well. We don’t expect technicians to independently keep up with every new model from several hundred manufacturers. Instead, we provide multiple opportunities for professional development throughout the year. As an Authorized Service Agent for many manufacturers, we take staying current very seriously. If there’s a webinar offered about a new model, you can bet our service techs are attending it.

Through our training and factory affiliations, the ATECH team has knowledge of most food service equipment brands, including Alto-Shaam, Beverage Air, Electrolux, Follett, Hatco, Hoshizaki, Federal, Atosa, Perlick, Hoshizaki, Meiko, Manitowoc, Star, APW, Bakers Pride, Southbend, and Vulcan, to name just a few.

4. ATECH’s Apprentice Program guarantees quality service for the future

As we said, skills can be taught, but character can’t. Since the inception of our apprentice program, ATECH has trained mechanically talented individuals who embody our CORE VALUES to be highly trained refrigeration and cooking equipment technicians. This training is based on classroom, online, factory, and 1-to-1 training from our senior technicians. It ensures that our employees not only get the skills they need, but our customers get the ongoing service they need to keep their businesses moving.

Looking for opportunities with ATECH?

Excellence isn’t something that just happens. Great service technicians constantly improve their skills through education, experience, and mentorships. We support our technicians so that they can become experts in the field and are committed to helping them grow their skills, even if they come to us with years of experience. We are always looking for talented technicians with a passion for doing the right thing, helping customers and having fun doing it—our Core Values. If this sounds like you, let’s talk. Get in touch, or fill out an application for review. We’re always looking for talented, hardworking professionals to join our team.

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Spring into Cleanliness: Essential Tips for Restaurant Spring Cleaning

By markl • March 20, 2024

As the season changes and springtime blooms, it's the perfect opportunity to refresh and rejuvenate your restaurant space. Spring cleaning isn't just about tidying up; it's about ensuring a safe, welcoming environment for your patrons and staff. In this blog post, we'll explore some essential tips and best practices for restaurant cleanliness in the springtime. Embrace Deep Cleaning : Spring cleaning is the ideal time to tackle those deep cleaning tasks that may have been neglected during the busier seasons. From scrubbing floors and walls to deep cleaning kitchen equipment, thorough sanitation ensures a hygienic environment for food preparation and service. Focus on High-Traffic Areas : Pay special attention to high-traffic areas such as dining areas, restrooms, and entryways. These areas are prone to accumulating dirt, dust, and germs, making regular cleaning essential for maintaining a pristine appearance and preventing the spread of illness. Refresh Outdoor Spaces : If your restaurant has outdoor seating areas, spring is the perfect time to freshen them up. Clean outdoor furniture, sweep away debris, and power wash outdoor surfaces to create an inviting atmosphere for al fresco dining. Check and Replace Equipment Filters : Don't forget to inspect and replace filters in HVAC systems, refrigeration units, and ventilation hoods. Clean filters help maintain air quality and prevent the buildup of contaminants, ensuring a healthy indoor environment for both customers and staff. Engage Staff in Cleaning Initiatives : Encourage staff members to take pride in the cleanliness of the restaurant by involving them in spring cleaning initiatives. Assign specific tasks and provide training on proper cleaning procedures to ensure consistency and effectiveness. Implement Regular Maintenance Schedule : Establish a regular maintenance schedule to keep up with cleaning tasks throughout the year. By incorporating daily, weekly, and monthly cleaning routines, you can maintain a high standard of cleanliness and prevent the accumulation of dirt and grime. Invest in Quality Cleaning Products : Choose cleaning products that are effective yet environmentally friendly. Look for products that are certified as safe for use in foodservice establishments and follow manufacturer recommendations for proper application and usage. Monitor and Adjust Cleaning Protocols : Continuously monitor cleaning protocols and adjust as needed based on feedback, customer traffic, and changing regulations. Regular evaluation ensures that your cleaning practices remain effective and in compliance with industry standards. Spring cleaning is an essential aspect of restaurant maintenance that goes beyond just aesthetics. By implementing thorough cleaning routines, engaging staff members, and investing in quality cleaning products, you can create a safe, hygienic environment that enhances the dining experience for your customers and promotes a healthy work environment for your staff. As you embark on your spring cleaning journey, remember that ATECH is here to support you with a wide range of cleaning and maintenance solutions tailored to meet the unique needs of your restaurant. Happy spring cleaning!

Mastering Winter with ATECH: A Comprehensive Guide for Businesses

By markl • January 26, 2024

Winter is here, and at ATECH, we understand the unique challenges businesses face in keeping their commercial equipment running smoothly during the colder months. In this comprehensive guide, we'll delve into the strategies, tips, and success stories that can help your business navigate winter effortlessly. From equipment maintenance to emergency services, consider this your go-to resource for mastering winter with ATECH. Winter Equipment Maintenance Tips Checklist for Winter-Ready Equipment: Inspect Seals and Gaskets : Ensure a tight seal to prevent cold air leakage. Check Insulation : Evaluate the insulation of walk-in coolers and freezers. Clean and Sanitize : Thoroughly clean and sanitize all equipment surfaces. Temperature Adjustment : Set optimal winter temperatures for each piece of equipment. ATech Maintenance Tips for Different Equipment: Fryers and Grills : Clean and inspect burners for efficient operation. Ice Machines : Check water lines for insulation and replace filters regularly. Heating Systems : Schedule preventive maintenance to optimize efficiency. Electronic Equipment : Keep spaces well-heated and clean to prevent malfunctions. Businesses often grapple with specific equipment failures that can disrupt operations. ATECH understands the challenges posed by heating system malfunctions, electronic equipment performance, and other issues during the colder months. To tackle these common winter-related failures, businesses should prioritize preventive measures. Regular heating system maintenance checks and air filter replacements can prevent malfunctions. For electronic equipment, maintaining ambient room temperature and conducting routine cleaning are key strategies to ensure optimal performance throughout winter. ATECH's Winter Services: A Lifeline for Your Business Winter demands a proactive approach to equipment maintenance, and ATECH stands as the lifeline for businesses navigating the challenges of the season. Our comprehensive winter services go beyond mere repair and include prompt equipment repairs, planned maintenance, and emergency services. With a commitment to same-day service for urgent winter emergencies, ATECH ensures that businesses can rely on swift resolution during critical times. What sets us apart is our team of factory-trained and CFESA-certified technicians, offering not just reliability but a dedicated partnership to keep your business running smoothly through the coldest months. Trust in ATECH, your lifeline in the winter business landscape. Winter doesn't have to be a season of uncertainty for your business. With ATECH by your side, you have a reliable partner dedicated to providing top-notch equipment repairs and maintenance services. Master winter with confidence, knowing that our comprehensive guide and expert services are here to support your business every step of the way. For personalized winter readiness assessments and expert guidance, contact ATECH today. Let's navigate winter together, and keep your business thriving.